📦 Blue Ridge Brass Shipping

All orders under $125 will be charged a shipping fee.
“Economy shipping” is the most cost-effective method as determined by Blue Ridge Brass to fulfill your order.

Orders $125 or more will ship free (excludes clothing & mugs).

• This free economy shipping will be sent by the same methods as economy shipping.

• Possible carriers/methods include USPS Ground Advantage (1–5 days), USPS Priority Mail (1–3 days), UPS Ground Advantage (SurePost), UPS Ground, or FedEx Ground.

• We do not offer next-day, 2-day, or overnight shipping.

• We do not ship internationally due to reloading components being export-restricted items. There are no plans to obtain export licensing for our business.

⚠️ Clothing, Hats, and Mugs (Merchandise)

• “Brass Life” merchandise such as mugs, hats, and shirts are print-on-demand items that ship from a separate facility.

• We do not stock or ship these items from our warehouse.

• Because of this, a shipping fee applies to each merch item regardless of order total. This is a fee charged by the printer, not by us.

📋 Order Processing Time

• Please allow 3–5 business days from the date of purchase for packing and shipping (excludes weekends and holidays).

• We’re primarily a husband-and-wife team — while many orders go out quickly, some take longer. Your patience, business, and understanding mean the world to us!

🔒 Primed Brass Shipping

• All primed brass must ship UPS Ground.

• Cannot be shipped outside the contiguous 48 states or to a PO Box — a physical street address is required.

🚚 Shipping Upgrades

• UPS Ground: Additional charge. Delivery times are not guaranteed.

  • ⚠️ Cannot ship UPS Ground to Alaska or Hawaii. In those states, we will ship USPS Priority Mail instead and confirm address eligibility.

• USPS Priority Mail: By default, most orders ship via the most economical method (usually USPS Ground Advantage). If you prefer USPS Priority Mail, you may select this upgrade at checkout for an additional cost.

📦 Damage & Claims

• If your package arrives damaged, goes missing, or is misdelivered, contact us so we can assist.

• As the shipper, we are responsible for filing claims with USPS or UPS.

• For USPS damage claims, photos and a count of remaining items are required.

• If the issue is due to an incorrectly entered shipping address at checkout, Blue Ridge Brass is not responsible if the package cannot be recovered.

💲 Shipping Costs

• Shipping is one of the largest expenses of our business.

• We are not Amazon and cannot negotiate their bulk shipping rates.

• Even economy rates are rising due to fuel and labor costs, and these must be passed along.

• If you are local to Virginia and believe your shipping cost is too high, contact us for a real-time quote.

🚫 Free Shipping Exclusions

• Free shipping does not apply to:

  • Brass processing services

  • Custom orders

  • Merchandise (shirts, hats, mugs)